Shipping Policy
At Resonance Book Club, we are committed to ensuring that all physical items such as printed books, proof copies, or related materials are delivered safely and on time. This Shipping Policy explains how we handle the delivery of physical products ordered through our platform.
Shipping Coverage
We currently provide shipping services across India. International shipping may be available on request depending on the location and the nature of the order.
Processing Time
Orders are processed only after confirmation and successful payment. Processing time may vary depending on the type of product:
- Printed books: 3–5 business days
- Proof copies: 4–7 business days
- Custom printed materials: 5–10 business days
Once the order is processed, it will be handed over to our delivery partners for shipping.
Delivery Time
Delivery time depends on the shipping location and courier services. Estimated delivery timelines are:
- Within Kerala: 2–4 business days
- Other states in India: 4–7 business days
- Remote locations: 6–10 business days
Please note that delivery times may vary due to public holidays, weather conditions, or courier delays.
Shipping Charges
Shipping charges may vary based on:
- Delivery location
- Weight of the package
- Type of product ordered
Any applicable shipping charges will be clearly shown at the time of checkout before payment.
Order Tracking
Once your order is shipped, you will receive a confirmation message or email with tracking details. This allows you to track the delivery status of your package.
Damaged or Lost Shipments
If you receive a damaged package or if your order does not arrive within the expected delivery time, please contact us immediately. Our team will assist you in resolving the issue as quickly as possible.
Incorrect Address
Please ensure that the shipping address provided during checkout is accurate and complete. Resonance Book Club will not be responsible for delays or failed deliveries due to incorrect or incomplete address details.
Contact Us
If you have any questions regarding shipping, delivery timelines, or order status, please contact us through our website contact page. Our team will be happy to assist you.